The news that you have all been waiting for…our Photoshop CS5 and Photoshop CS5 Extended compatibility updates have been posted to our download server and are ready for you. In addition to Photoshop CS5 compatibility, these updates also offer 64-bit compatibility for Mac OS X users {1}.
Here’s what you need to know about these updates.
- If you are a registered user of any of the current versions of our plug-ins, these updates are provided free of charge.
- Even if you’re not using Photoshop Cs5 but are still using Photoshop CS2, CS3 or CS4, you will benefit from these updates as we’ve fixed several known bugs in this release.
- This release includes our official support for Aperture 3, specifically running in native 64-bit mode as opposed to running in 32-bit mode as was previously required for our plug-ins.
- This release includes preliminary support for the public beta of Lightroom 3. Official support for the shipping version of Lightroom 3 will be available after Lightroom 3 officially ships. {2}
- The safest, most foolproof way to do these updates are to visit our Software Updates page and download the appropriate installer and then run it. Please note, if you are a Suite 5 user, be sure to download the Suite 5.1 installer/updater and not the individual product installers/updaters.
- If you have any of your own custom frames that you have created and imported into PhotoFrame, be sure to make a backup copy of your User frames folder BEFORE you install the Suite 5.1 update and then re-import your custom frames. Unfortunately, if you do not, you may lose these frames as we have seen where the database installer may wipe these out. Also, any ratings you’ve given your frames will be lost.
So if you’re ready to download the Photoshop CS5 update for your particular product, please visit our Software Updates page and get the installer you need. If you’re wondering, here are the official most recent version numbers for each product as of this release.
- Plug-In Suite 5.1
- Genuine Fractals 6.06
- FocalPoint 2.0.1
- PhotoTools 2.5.3
- PhotoTune 3.0.2
- PhotoFrame 4.5.1
- Mask Pro 4.1.8
Thank You Mike,
As CS4 user, I hope my Suite 5 will work even better now
Adam
June 1, 2010 at 5:47 pm
I was unable to install the entire update because of an “Installation Failed” message. I was able to browse the package and install everything except PhotoFrame Professional, which kept throwing the failed installation message. Any ideas why?
Phil
June 1, 2010 at 5:58 pm
Thanks! I have both CS4 and CS5 on my Mac 10.6.3 and Plug-In Suite 5.1 works
on both except my menu “onOne” disappeared from CS4 and never showed up on CS5.
All the plugins are under “Automate”.
Andrew
June 1, 2010 at 6:44 pm
Hi, I am happily downloading the new Plug-In Suite 5.1 now (big download!) I am wondering if I should uninstall all the Suite 5 programs from my prior version before installing Suite 5.1? Thanks, ~Nancy
Nancy
June 1, 2010 at 6:53 pm
I installed the update and the software is not launching from Lightroom 3
In Lightroom 3, I get a message that says “Lightroom is no longer running.Please start Lightroom and try again”
Jesse
June 1, 2010 at 8:52 pm
@Phil – I’m not sure why you’d get a failed installation message. Have you tried again with any success?
@Andrew – the onOne menu is going away. We posted a note about this here. You can go to Window > Extensions > onOne to get the new onOne panel though that replaces the onOne menu that was very popular.
@Nancy – There’s no need to uninstall Suite 5.0 before running the Suite 5.1 installer.
@Jesse – Suite 5.1 does not fully support Lightroom 3 yet.
Mike Wong
June 1, 2010 at 10:13 pm
I installed updates to Genuine Fractals Pro and PhotoTools Pro. Without fail now Photoshop CS4 crashes every time I try to use Genuine Fractals Pro. It’s fine if I select the Express mode or the Batch mode, just not the full, regular GF Pro.
TrevJ
June 2, 2010 at 4:34 am
Hey guys- Great job! Just installed update into CS5 and everything works great. However, on first attempt I did get a failed installation warning. However, I tried a second time and it went perfect. Don’t know what caused the error the first time but it quickly resolved itself! I ran through my workflow with the upgrade and it was blistering fast. Now I will have to go get some more clients to fill in all my spare time!
Thanks Again for your fast and furious work to update. The boys over at NIK are still scratching their heads!
Greg
June 2, 2010 at 8:31 am
I downloaded the Phototools 2.5 Standard Update and the Photoframes 4.5 Pro Update. Both for Mac. The Phototools will not even run because it says the disc is “Not Recognized”. The Giant 1.8 GB Photoframes opens into a blank folder with nothing in it.
What’s up with that. Please don’t tell me I have to spend another 4 hours trying to download it again.
Ivan A
June 2, 2010 at 8:56 am
I downloaded the individual updates and all but one was successful.
The PhotoFrame 4.5 Pro only delivers emptiness. I downloaded it 3 different times
hoping it would be resolved but as of 1:30 P.M. Eastern June 2nd still no Joy.
Ken S
June 2, 2010 at 10:34 am
i am a onone software user from china,last night,when i finished update suite5.1,i can’t find onone menu in photoshop cs5,and i setup PS cs5 to 32bit, still no find it.
can somebody help me? why?
thank you you you very much.
a friend from china
bianhan
June 2, 2010 at 8:05 pm
Updated to Phototools Standard 2.5.3 – once I launch it it appears to load, although my working photo does not come up in phototools, it is just black. If I cancel it locks up CS5.
Thanks for any help you can give me.
Joel
Joel
June 3, 2010 at 11:03 am
i have the same “EMPTY” disk image for photoframes 4.5 – any solution to this? the download is huge, so i don’t want to download another empty image.
Stephan
June 3, 2010 at 3:34 pm
heyyy
phototune always gives me this error: 1017
and focalpoint doesnt apply settings to the layer
if i click apply it doesnt change the pic !!!
Julietta
June 4, 2010 at 4:02 am
For errors on the PhotoFrame installer, please download it again (sorry, I know it’s huge). There was an error in the first upload process which has since been resolved.
If you can’t find the plug-ins after the update, go to the File > Automate menu or go to Window > Extensions > onOne. That’s where the plug-ins all live.
For the other mentions regarding error messages or incorrect behavior, please contact our tech support team at http://www.ononesoftware.com/support/contact-ts.php or look in our Knowledge Base at http://www.ononesoftware.com/support/knowledgebase/
Mike Wong
June 6, 2010 at 9:41 pm
I just switched everything over to 64-bit and got Photoshop CS5 and OnOne 5. Photoshop runs like a dream but when I try to install OnOne it says it can’t find Photoshop and forces an exit.
I guess it doesn’t know it’s in the 64-bit folder.
Am I missing something??
Cheers
Rick
June 16, 2010 at 8:55 am
hullo?
Anyone got an idea about this? I’m out of ideas.
Rick
June 17, 2010 at 9:44 am
@Rick: Do you have Suite 5.1 installed? If not, you can grab the updater from our Software Updates page.
Mike Wong
June 17, 2010 at 11:52 am
No, I haven’t been able to install Suite 5.0 due to the above problem.
The update to 5.1 won’t install because it needs 5.0 to install on top of…
I’ve done a complete re-build due to this issue… new windows, fresh Photoshop and I still get the same message. Have posted in tech help but no answer thus far. PLEASE help, this is killing me.
Rick
June 17, 2010 at 9:11 pm
Hi – Have the same issue like Rick – my CS5 is installed on another path, but there is no option to guide the Suite to this path manually.
Joe
June 20, 2010 at 11:41 pm
Hi,
Just bought Photo Frame 4.5.1 for the Mac. Getting Installation Failed error. Tried restarting and nothing. Going to try re-downloading it.
Please help.
Tom Chartrand
June 23, 2010 at 5:38 pm
Hi,
I just installed the new 5.1 suite. Unfortunately, when i launch Photoshop CS5, a “double menu” appears. I mean that a kind of floating bar, which is identical to the main menu, is displayed. It disappears when i minimize the Photoshop window and then maximize it, but it comes back when i switch from one workspace to another for example.
If you don’t understand, i can upload a screenshot.
Many thanks,
P.S. All the plugins work flawlessly
Gérard
June 24, 2010 at 4:58 pm
Do I have to reinstall the plug in suite on CS5? I have the entire suite on CS3, but when I downloaded CS5, the plug ins did not show up under my filters.
Sheba Wheeler
June 28, 2010 at 11:10 am
I was able to get the onOne Suite 5 as well as the update installed on my CS5, however when I go to Window > Extensions and try to pull up the onOne panel, the panel is empty. Can someone explain how to fix this?
While I can access the suite under file automate, I would like to have access to the panel. Thanks
Sheba Wheeler
June 29, 2010 at 10:43 am
Hi I am using the plugin suite 4.5.2 and i get the error ‘lightroom is not longer running’ in LR 3. This is very annoying.
same error as Jesse but i use the 4.5.2 .
Any help ?
Thanks in advance
jan
July 2, 2010 at 11:41 am
Hmm Same problem as described above, Phototools doesn’t come up in Photoshop CS5 64-bit, just goes blank and locks up. Phototools batch still works, and the window menu with filter works, but the Phototools application doesn’t load and CS5 locks up.
Dan
July 3, 2010 at 12:25 am
Hi! I am new at the blog and i am thrilled with the news. Ive been using CS4 for quite a time(not a pro) and i haven’t updated it since the purchase.Thanks a lot
chris pap
July 4, 2010 at 8:57 am
I just upgraded to CS5 and installed Suite 4.5 (or 4.5.2 upgrade) which I purchased a year ago also. Installation with no issues at all but I don’t see any of the OnOne menus in CS5. This morning (Japan time) I called the tech support and explain to them the issues that I’m having, and they told me that I need to upgrade to Suite 5! Do I need to upgrade from Suite 4.5 (4.5.2, which I did) to Suite 5? no I DON’T!
Does anyone has issues with their Suite 4.5 (4.5.2) on CS5? I really need help here.
Hamidi
July 20, 2010 at 8:43 pm
what kind of a blog is this?? It seems that WE, the users are blogging and crying and NO ONE from OnOne software were able to help or even have their voice on the issues/problems/dilemma that we’re facing!!
jd
July 22, 2010 at 3:51 am
Hi,
I’m having the same problem as Julietta, focalpoint creates an empty layer in CS5.
It doesn’t apply settings to the layer and if I click apply it doesn’t change the pic.
Any solution please? It’s urgent.
Aries
heyyy
phototune always gives me this error: 1017
and focalpoint doesnt apply settings to the layer
if i click apply it doesnt change the pic !!!
Julietta
June 4, 2010 at 4:02 am
asusanto
July 22, 2010 at 6:03 am
Forgot to mention, it’s a mac version. thanks
asusanto
July 22, 2010 at 6:34 am
@asusanto: we believe we have a fix for the FocalPoint error and should be releasing it soon.
Mike Wong
July 25, 2010 at 9:24 am
@jd: this blog is not meant for tech support. Request for technical support need to go through the tech support request form at http://www.ononesoftware.com/support/contact-ts.php
Mike Wong
July 25, 2010 at 9:26 am
@Hamidi: I think I replied to your comment on our facebook page the other day, but the short answer is that Suite 4.5.2 will not unfortunately run in CS5. A lot of stuff changed in CS5 from a developers perspective that makes Suite 4.5.2 not work properly. Since Plugin Suite 5 was the current version when CS5 shipped, that is the version we updated. It took us six months just to update Suite 5 to be compatible with CS5, which is a very long time “just for a compatibilty update”. It just wasn’t possible for us to update Suite 4.5.2 as well and still be able to start working on new projects as well.
Mike Wong
July 25, 2010 at 9:40 am
I purchased the upgrade to Photoshop CS5 (from CS3)… installed everything (on a Mac) but the “environment” remains at CS3 level… can’t find the needed 3D stuff… what am I doing wrong? Thanks…
Erich
August 7, 2010 at 7:35 pm
hey… i did update focalpoint to 2.0.2 but the error is still there
it doesnt apply the settings to the layer…
and i also updated phototune to 3.0.3 and still get the error code 1017 its says me to contact the onone support.. (i use the professional one)
Julietta
August 16, 2010 at 9:27 pm