December 27, 2011 by Brian Matiash • 4 Comments
We've just released our second maintenance update for Perfect Photo Suite 6. This update is recommended for all Mac and Windows users of Perfect Photo Suite 6. You can download the update installer by either going to the Help menu in Suite 6 and selecting 'Check For Updates', or you can use the links below to download the installer file to your computer.
Macintosh Perfect Photo Suite 6.0.2 Updater
Windows Perfect Photo Suite 6.0.2 Updater
This update includes improved performance and overall stability along with numerous bug fixes.
If you run into any issues with the updater, please submit a ticket request with our Technical Support team so that we can provide you with the best support possible.
September 6, 2011 by Mike Wong • Comments Off
I wanted to make sure that everybody has at least heard about the work around for those of you who may still be experiencing a crash when applying PhotoTools 2.6 in Photoshop under Mac OS X Lion. Even if you have installed our latest update for PhotoTools that fixed the previously known crashers, the crashing still persisted for some.
The reason seems to stem from a preference in Photoshop to open new documents as Tabs vs separate Windows. Adobe is moving towards the tab interface and that preference is set to open as tabs by default, which is how our test machines were configured, which is why we never saw this issue happening here.
So if you have unchecked that setting and are having crashes with PhotoTools 2.6.4, trying turning the preference back on. You can read more about this on our Support site here.
A big thank you to Rick S who figured this out and posted to our blog comment thread.
August 24, 2011 by Mike Wong • 3 Comments
As previously discussed, the DSLR Camera Remote Server version 1.4.1 update removed support from some older cameras that Canon is no longer supporting in their most recent, and one would assume, future, releases of the camera SDK. We heard you loud and clear that this was a mistake on our part to remove it and I apologize for our error.
As promised, here are the download links for DSLR Camera Remote Classic Server version 1.4.2 that adds back support for those older cameras. Please note, this update also includes a couple of bug fixes so if you were using DSLR Camera Remote Server version 1.4.1, check your auto-update to get this free server update.
DSLR Camera Remote Server Classic 1.4.2 download for Mac OS X
DSLR Camera Remote Server Classic 1.4.2 download for Windows
August 15, 2011 by Mike Wong • 25 Comments
Update: Full installers for Suite 5.5.4 now available, look below.
Well. That happened faster than I thought. I said a few minutes ago that the installers would be ready later tonight, but I just got an email from our support team with the download links to the installers for Perfect Photo Suite 5.5.4. Please note, these are only the UPDATE installers intended for those who already have Suite 5.5.x installed.
This update to the Perfect Photo Suite adds our official support for Mac OS X (10.7) Lion as well as addresses the Time Machine error that prevented your automatic Time Machine backups from taking place. Please note for the Time Machine fix, you may have to replace any Mac OS X dock shortcuts you may have to any of the onOne products. If you don't keep one of our apps in your Mac OS X Dock, you should never know the difference.
If you are using Windows, there is an update for you as well that addresses some issues with Perfect Layers not launching properly.
Here are the direct download links - please note, you should only use these if you already have Perfect Photo Suite 5.5.x installed. If you are looking to install Perfect Photo Suite 5.5.4 for the first time, visit our Downloads page. Keep in mind that the FULL installers for Suite 5.5.4 have not been posted yet but will be available later this evening.
Perfect Photo Suite 5.5.4 UPDATE installer for Mac OS X
Perfect Photo Suite 5.5.4 UDPATE installer for Windows
If you own an individual product outside of the Suite, those update installers will be available on Tuesday, August 16, 2011.
Update: We now have the FULL installers available for Perfect Photo Suite 5.5.4 available as well. These installers are if you do not have Suite 5.5.x already installed.
Perfect Photo Suite 5.5.4 FULL installer for Mac OS X
Perfect Photo Suite 5.5.4 FULL installer for Windows
August 15, 2011 by Mike Wong • 10 Comments
Just a quick note to let you know we are uploading the installers for Perfect Photo Suite 5.5.4 to our download servers now. This free update includes the fixes for Mac OS X Lion compatibility as well as the fixes for the Time Machine errors that were previously reported.
The 5.5.4 update also is available for Windows users as it addresses an issue where Perfect Layers would sometimes not launch as expected.
Stay tuned for another post with the direct download links when the files have finished uploading.
