Close

Read this before you upgrade to Mac OS X Lion

Posted on July 13, 2011 by Patrick Smith

Important Notice regarding onOne Software and Mac OSX 10.7 Lion

If you are not a Mac OS X user, you can stop reading this now. :-)

If you are a Mac OS X user and plan on upgrading to Mac OS X 10.7 Lio, please read this important message.

Deactivate your onOne Software product before upgrading to Mac OS X Lion

Please make sure to deactivate your onOne Software products before installing Mac OS 10.7 or backing up your system disk and then installing Mac OSX 10.7. The instructions to deactivate the software are located HERE.

Once you have the new Mac OS X installed, you will be able to open your onOne Software products and activate without any trouble.

PhotoFrame Users

If you are using PhotoFrame and make changes to your image and choose the ‘Apply’ button, the product will crash (along with Photoshop). This only occurs when using the product as a Photoshop plug-in. We are working on releasing an update to address this problem. PhotoFrame will perform fine if you are using PhotoFrame as a standalone application. This is a temporary work around so you will have use of the product while we work on the update.

PhotoTools Users

If you are using PhotoTools to make changes to your image and choose the ‘Apply’ button, the product will crash (along with Photoshop). We are working on releasing an update to address this problem. Unfortunately, we do not have a work around for this issue and will be releasing an update to address this problem.

Share:Share on FacebookTweet about this on TwitterShare on Google+