• U.S. Support Hours: Monday-Friday 8am-4pm (Pacific)
  • Support is closed.

How do I request a return for DSLR Camera Remote?

Since this product is purchased through the Apple iTunes store, the return must be requested from iTunes support. To contact Apple iTunes support, please click here.

Here is the onOne Software return policy:
Products purchased directly from onOne software, including electronic downloads and products delivered physically, come with a 30-day money back guarantee. During this period you are entitled to receive a full refund (excluding any shipping charges) for any product purchased directly from onOne Software. Products purchased through an authorized reseller are subject to the return policy of that reseller. Please contact the reseller directly for details on their return policy.