• U.S. Support Hours: Monday-Friday 8am-4pm (Pacific)
  • Support is closed.

How do I move my product to a new computer?

If you are switching to a new computer or you’ve already activated your onOne product on 2 computers you can deactivate a copy to free up the license.  The instructions to deactivate the product are listed here. Once you have deactivated the product you can activate again on the computer you are switching to. If you need to download the current installer for your software, please click here.