What is your customer service policy?
Customer service will be able to assist you with issues relating to download, purchase, shipping and/or registration of your onOne Software product. If you wish to speak with a live person, please call 1-888-968-1468×4. If you are asked to leave a voicemail, please leave your name, phone number, and a brief message and we will return your call within 3 business hours. You can also submit a request using the online form. You can expect to get a response to your online submission within 1 business day.
Customer Service office hours are Monday through Friday 8am to 4pm Pacific time.