I am receiving a message with the onOne Library and a Red X – Windows only
Here is the error window you will see:
Please close all of your applications currently open (Photoshop, etc). To remove this error message, please remove the following two files which are parts to the onOne Library:
- onOne Library.dll
- onOne Library.acel.8bx
These two files help create the onOne menu. These files are in the following location:
Windows: \Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins
Please see notes below regarding this issue.
There is an issue with the onOne products when used in Adobe Photoshop CS4 on Windows. This issue causes some of the pop-up menus found within Photoshop CS4 to not appear correctly on screen – the menu items work but the icon for the menus do not appear consistently.
Please note that there is an incompatibility with the Windows version of Photoshop CS4 and the onOne menu. When installing any of these updates for the Windows version of Photoshop CS4, the onOne menu may not be present, as you have seen in the past. If you do not see the onOne menu, you can access the plug-ins from either the Filter > onOne menu or from the File > Automate menu.
The onOne menu will be phased out going forward. Our latest products (Plug-in Suite 5, Genuine Fractals 6.0.4, PhotoTools 2.5, PhotoFrame 4.5, Phototune 3, Mask Pro 4.1.7 and FocalPoint 2) include the onOne panel. To launch the onOne panel, please open Photoshop and then open an image. Go to Window > Extensions > onOne. This will open the onOne panel giving you access to the plug-ins.