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I am receiving error 16109

The first step is to make sure your computer processor (specifically, older Pentium IV processors) has support for SSE3. For more information, please click here.

If the processor does support SSE3, the next step is to make sure you have a video card which supports OpenGL 2.0 or greater with a recommended 256mb of memory. For more information on how to check for OpenGL 2.0 support, please click here.

If the video card does support OpenGL 2.0, please make sure your video card drivers are up to date. For instruction on updating your video card driver, please click here.

If the video card supports OpenGL 2.0 and the drivers are up to date, you may need to adjust the memory allocation.

  1. Open Photoshop
  2. Choose Edit>Preferences>Performance
  3. Make sure this is in the 75% range
  4. Under GPU settings, if OpenGL drawing is checked, select Advanced
  5. Uncheck “Use for Image Display”
  6. Quit Photoshop and relaunch for the change to take effect

Please also make sure the latest version of Microsoft.net framework 4 installed along with Visual Studio 2008.

Please click here to download and install Microsoft.net Framework 4 (Note: The Microsoft .Net Framework 4 may also need repaired. Please use the instructions below to repair Microsoft .Net Framework 4)

Please click here to download and install Visual Studio 2008

These are “helper” files needed from Windows for our programs to work properly. In most cases, the Microsoft updates usually install these two files.

Instructions to repair Microsoft.net Framework 4 on most Windows 7/Vista computers:

  1. Go to Control Panel->Programs and Features
  2. Highlight Microsoft.NET Framework 4 Client Profile
  3. Click Uninstall Change
  4. Choose Repair.NET Framework 4 Client Profile to its original state
  5. Click Next until this finishes. Please restart the computer computer.