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onOne Support

U.S. Support Hours: Monday-Friday 8am-4pm (Pacific)

Support for Perfect Mask 5

Software Updates

Perfect Mask 5.1 - Mac OS X | Windows

System Requirements

View system requirements »

Top Issues

How can I import my own files to the “Browse Backgrounds” folders?

To import your own files into “Browse Backgrounds” folders, you can place any of your compatible images into the following locations. Macintosh: HD/Library/Applications Support/onOne Software/Perfect Mask/Backgrounds Windows: (C:)/ProgramData/onOne Software/Perfect Mask/Backgrounds

Some of the tools are missing in Perfect Mask 5

Please make sure you are in the “Advanced Tab” in Perfect Mask. Please click on the “Advanced Tab” in the upper right corner. This will allow all tools to become available.

How to launch onOne Software products from Lightroom?

Perfect Layers can be accessed as a plug-in from inside of Adobe Photoshop Lightroom. You can find it in the File > Plug-In Extras menu. If you select a single PSD file, the original file will be opened If you… More »