The first thing to do is to make sure that the product actually got installed. There is a video included below which includes instructions for accessing the product once it has been installed. Windows Instructions: Please close Adobe Photoshop Elements… More »
This error occurs when trying to launch Photo Essentials 3 from the Organizer in Photoshop Elements. Please make sure to launch the software from the Editor mode.
This error can occur on Windows XP, Vista, and 7. Please make sure the latest version of Microsoft.net framework 4 installed along with Visual Studio 2008 C ++. Please click here to download and install Microsoft.net Framework 4 (Note: The… More »
When the welcome screen comes up for Elements comes up be sure to choose EDIT mode or the Essentials will not function. If the welcome screen does not display go to the Windows tab at the top and put a… More »
This can be a result of an out-dated video driver. You will want to double check your video card manufacturer in the Device Manager and then go directly to their site to download and install the latest video driver. An… More »
Below is a list of suggestions to help circumvent the memory errors 1. Adjust PS Memory allocation to 75% 2. Turn histories down to 4 3. Close other applications, restart Photoshop 4. Go straight to plug in 5. Flatten the… More »
This can be due to opening up a 16-bit image in Photoshop Elements. Since there isn’t full support for a 16-bit color space in Photoshop Elements you will need to convert to 8-bit before launching Frame It.
This can indicate your image has some transparency in it and there is nothing behind that transparent layer and all you see in Photoshop Elements is the checkerboard pattern. This will not affect the output of Enlarge It and is… More »
This can be the result of working with larger images. Most of these image sizes are going to be 150Mb or bigger. If you have a multi-layered file you may want to flatten it prior to using Make It Better… More »
If you are receiving an error message like this it can be due to the AST Service not starting up. This service is partof our activation process. You can start this manually. Note: The following fix will only work if… More »
