All Articles in the "Pre-sales Questions" Category

Perfect Photo Suite 7.x upgrade information

If you own any prior edition of the Perfect Photo Suite (3, 4, 5, 5.5, or 6.x), you can purchase the upgrade to the current version (for any edition) of Perfect Photo Suite 7.x. The available... Read more »

What is new in Perfect Photo Suite 7?

Discover the new and improved modules, powerful new tools, enhanced ways to streamline your workflow and improved performance that now make it faster and easier to realize your photographic vision. New Product! Perfect B&W – Develop... Read more »

How many computers can I install the software on?

The license allows for the software to be installed on two computers (either Mac or Windows). If you need to install on more than two computers, please contact our sales department for pricing.

What happens if I lose the software?

You can contact us anytime to get the software reloaded. If you have registered the software, we will also have your license available. If you did not register the software, please be prepared to provide proof... Read more »

Does the software come with any manual or user guide?

Yes, the user guides are available in pdf format and we have a university filled with free video tutorials.  We are committed to providing you with the highest quality training materials for our products. The training... Read more »

Does the software work on both Macintosh & Windows?

Yes, the software is cross platform compatible with a single purchase.

How can I tell if I am qualified for the upgrade price?

To see if you qualify for the upgrade pricing, please click here.

How can I tell if my computer is compatible?

Each product page lists all the system requirements or tech specs.  Another great way to find out if your system is compatible with the software is to try our free 30 day trial.

Which onOne plug-ins support the 64-bit version of Adobe Photoshop (Windows only)?

The following products will support the 64-bit version of Photoshop (Windows Vista and Windows 7 only). Perfect Photo Suite 6 Perfect Portrait 1 Perfect Effects 3 Perfect Mask 5 Perfect Resize 7 (Standard and Professional Edition)... Read more »

What are the recommended system configurations?

All onOne products have minimum system requirements. These deal with both hardware and software that are required to operate our products. These minimum requirements change often as new technologies are adopted and older technologies are phased... Read more »