The following instructions only apply to the following products when running in Mac OSX 10.7 Lion. Perfect Photo Suite 5.5.4 PhotoTools 2.6.4 Professional Edition Please follow these steps. 1. Please open Photoshop and go to the Preferences menu (Photoshop >… More »
If you are a windows user who has been unable to launch Perfect Layers as a standalone application and receiving a error (0xc0000142) please download and run our latest updated installers. These include fixes for this issue. The software updates… More »
If you are using one of the current versions of onOne Software, we have released product updates to resolve this issue. The software updates for each product can be found by choosing your product on the right side of this… More »
Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from Adobe Photoshop Elements. Adobe… More »
The free update to Perfect Photo Suite 5.5 is now available. This update gives Perfect Photo Suite 5.5 owners Perfect Layers 1, absolutely FREE. Here are the instructions to download and install this update. Please choose one of the following… More »
If you are launching PhotoTools 2.6 Professional Edition out of Apple Aperture and the image is appearing back in the Aperture library unchanged, change the file type that is being exported from Aperture to a PSD. Instructions: Go to: Aperture>Preferences>Export:… More »
If you are receiving this error it is most likely because you are on a PowePC processor based machine. Perfect Resize 7 and the Perfect Photo Suite 5.5 are not compatible with PowerPC G4 or G5 processors. They are only… More »
This behavior is expected. In order for PhotoTools to draw the window correctly in Windows 7, it must change the theme to basic. This is because Windows 7 renders OpenGL differently than previous versions of Windows. If you click the… More »
The software was designed to transfer all the user presets. Some customers have reported the user presets are not appearing after updating to the current software. Here are the instructions to manually move your presets from version 2.5 into the… More »
The software was designed to transfer all the user presets. Some customers have reported the user presets are not appearing after updating to the current software. Here are the instructions to manually move your presets from version 4.5 into the… More »
