Top Issues for DSLR Camera Remote 1.4
As of March 12, 2013, onOne Software has discontinued the DSLR Camera Remote. It will no longer be available for sale in the Apple App Store and will not be updated in the future to support... Read more »
Canon is no longer supporting the D30, D60, 1D, 1Ds, 10D, Digital Rebel/300D, 1D Mk II, Rebel XT/350D, 5D, 1D Mk II N, 30D or Rebel XTi/400D. As of the 1.4.1 release of DSLR Camera Remote... Read more »
This issue has only been for Windows Vista. If you have recorded a movie, when you hit the Stop button and the download starts, the server crashes and you end up with a FFFFFF8B error message... Read more »
Live View is not supported in automatic shooting for certain camera models (XS, XSi, T1i, 50D, 40D). An attempt to turn on Live View (when in one of the automatic modes on the camera dial) will... Read more »
On some occasions, the option for Burst Mode stops working after using the video option in the client. Turning the camera on/off should resolve this issue.
If you are using a Nikon DSLR we are limited by their SDK to save only to the computer. We do not get options to save to both the camera and computer.
This is a known issue, mainly due to the speed that auto-bracketing shoots at the client cannot update fast enough to reflect what the camera is doing.
Since this product is purchased through the Apple App store, the return must be requested from Apple support. To contact Apple support, please click here. Apple will sometimes make exceptions to their policy regarding purchases from... Read more »
Normally DSLR Camera Remote will attempt to auto-focus the camera when the Fire button is pressed. For this to work, just like on the camera, the lens needs to be set to AF and LiveView should... Read more »