Top Issues for FocalPoint 2
The FocusBug is dim and hard to see
Please make sure to adjust the FocusBug Opacity to 100% if you are having trouble seeing the FocusBug. Please go to the View menu in FocalPoint and choose Focus Bug Opacity. Please select 100% to view... Read more »
What are the technical specifications for onOne Software products?
onOne Software is developed new from the ground up to take advantage of several new technologies such as OpenGL video rendering and 64 bit operating systems. In order to take advantage these new technologies, a modern... Read more »
How to launch onOne Software products from Lightroom?
Perfect Layers can be accessed as a plug-in from inside of Adobe Photoshop Lightroom. You can find it in the File > Plug-In Extras menu. If you select a single PSD file, the original file will... Read more »
The effect is not applying to the image when using FocalPoint 2 (Mac only)
We have identified this issue only occurs when running Apple's latest OS X 10.6.4. We have released an updated version which can be found on our software updates page. NOTE: Plug-in Suite owners, please make sure... Read more »
A tiling pattern shows up in the preview
This can be a result of an out-dated video driver. You will want to double check your video card manufacturer in the Device Manager and then go directly to their site to download and install the... Read more »
Actions are not recorded when using the onOne Palette to launch a plug-in.
This is a current limitation of the scripting language Photoshop uses with recording actions. If you wish to record an action using an onOne plug-in, please record the action while launching the onOne Plug-In from the... Read more »
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