Archive for the Support Category

onOne Software Knowledge Base » Support

I am receiving a socket 2 error

January 19, 2010
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The register screen keeps popping up even though I have registered

January 14, 2010
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The onOne menu has disappeared in Photoshop CS4 (Windows only)

January 13, 2010
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I am receiving an out of memory error

January 13, 2010
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When trying to launch the plug-in a “command not available” message comes up

January 13, 2010
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I receive error message “There was a problem communicating with the activation background process. Please reinstall the product. (-151)” (Mac and Windows)

January 13, 2010
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The DSLR Camera Remote Server won’t start or gives an error message?

January 12, 2010
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Connecting to a server hangs the client

January 12, 2010
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White boxes or redraw problems show up when moving palettes or scrolling through the PhotoTools effect list – Windows 7 only

January 12, 2010
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I’m receiving an error message that the background service cannot be started (-11)

January 12, 2010
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