onOne Software Knowledge Base » shipping information http://www.ononesoftware.com/support/knowledgebase Tue, 17 Aug 2010 01:10:54 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 When will my order/product ship? http://www.ononesoftware.com/support/knowledgebase/2010/01/when-will-my-orderproduct-ship/ http://www.ononesoftware.com/support/knowledgebase/2010/01/when-will-my-orderproduct-ship/#comments Tue, 19 Jan 2010 18:02:31 +0000 psmith http://www.ononesoftware.com/support/knowledgebase/?p=286 Your order is shipped from our warehouse within 48 hours during the work week (Monday through Friday) and within 72 hours if ordered on the weekend (Saturday/Sunday). Please keep in mind our warehouse is not open on weekends or holidays. The warehouse is also closed at the beginning of each month for inventory.

]]> http://www.ononesoftware.com/support/knowledgebase/2010/01/when-will-my-orderproduct-ship/feed/ 0 How can I obtain a copy of an invoice for my order? http://www.ononesoftware.com/support/knowledgebase/2009/02/how-can-i-obtain-a-copy-of-an-invoice-for-my-order/ http://www.ononesoftware.com/support/knowledgebase/2009/02/how-can-i-obtain-a-copy-of-an-invoice-for-my-order/#comments Wed, 11 Feb 2009 16:35:53 +0000 psmith http://www.ononesoftware.com/support/knowledgebase/?p=497 You are given the option to print your invoice once you order has been processed and you reach the payment confirmation page. If you do not have access to this page and require a copy of an invoice, please contact Customer Service by clicking here. Please also include your order number for the invoice requested.

]]> http://www.ononesoftware.com/support/knowledgebase/2009/02/how-can-i-obtain-a-copy-of-an-invoice-for-my-order/feed/ 0 Can I purchase your product through a reseller? http://www.ononesoftware.com/support/knowledgebase/2009/02/can-i-purchase-your-product-through-a-reseller/ http://www.ononesoftware.com/support/knowledgebase/2009/02/can-i-purchase-your-product-through-a-reseller/#comments Wed, 11 Feb 2009 16:33:27 +0000 psmith http://www.ononesoftware.com/support/knowledgebase/?p=493 To locate a list of resellers which offer our products, please check our Resellers page.

]]> http://www.ononesoftware.com/support/knowledgebase/2009/02/can-i-purchase-your-product-through-a-reseller/feed/ 0 What do you charge for shipping? http://www.ononesoftware.com/support/knowledgebase/2009/02/what-do-you-charge-for-shipping/ http://www.ononesoftware.com/support/knowledgebase/2009/02/what-do-you-charge-for-shipping/#comments Wed, 11 Feb 2009 16:30:31 +0000 psmith http://www.ononesoftware.com/support/knowledgebase/?p=491 Domestic shipping (United States):

  • USPS Priority ($6.95 + $2.00 for each additional item)
  • UPS Ground ($8.95 + $5.00 for each additional item)
  • UPS 2-day ($14.95 + $5.00 for each additional item)
  • UPS 1-day ($29.95 + $5.00 for each additional item)

International shipping (Canada, Europe, Middle East, Asia, Rest of World):

  • UPS Worldwide Expedited ($49.95 + $10.00 for each additional item)
  • UPS Canada Standard ($19.95 + $5.00 for each additional item)
  • USPS Priority Mail International ($19.95 + $5.00 for each addition item)

If you wish to ship the product on your own shipping account, please contact Customer Service at our toll free number.

]]> http://www.ononesoftware.com/support/knowledgebase/2009/02/what-do-you-charge-for-shipping/feed/ 0 How do I get a tracking number for my shipment? http://www.ononesoftware.com/support/knowledgebase/2009/01/how-do-i-get-a-tracking-number-for-my-shipment/ http://www.ononesoftware.com/support/knowledgebase/2009/01/how-do-i-get-a-tracking-number-for-my-shipment/#comments Mon, 19 Jan 2009 18:02:58 +0000 psmith http://www.ononesoftware.com/support/knowledgebase/?p=288 The tracking number will be emailed to you once the product ships from our warehouse.

]]> http://www.ononesoftware.com/support/knowledgebase/2009/01/how-do-i-get-a-tracking-number-for-my-shipment/feed/ 0