PhotoFrame 4.6 Pro

Software Updates

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Top Issues for PhotoFrame 4.6 Pro

Is PhotoFrame 4.6 included in Perfect Photo Suite 7?

PhotoFrame 4.6 is not included in Perfect Photo Suite 7. The most popular content included in PhotoFrame 4.6 can be found in Perfect B&W, Perfect Effects 4, and Perfect Layers 3. Videos for using this content... Read more »

Can PhotoFrame 4.6 be accessed from Perfect Photo Suite 7?

Although you will still be able to use PhotoFrame 4.6 as a standalone application, the product cannot be accessed from module selector in Perfect Photo Suite 7 standalone application. You will also be able to access... Read more »

I am receiving the following error: "Could not write to the preference file. The disk may be full. You will not be able to save or load the settings" ( Windows only)

This error indicates your "user account" has unsupported characters.  You will need to create a new user account with English only letters.  Then install the product again to resolve the issue. Please also review this article... Read more »

How to access onOne Software through Photoshop Elements

Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from... Read more »

How to launch onOne Software products from Lightroom?

Perfect Layers can be accessed as a plug-in from inside of Adobe Photoshop Lightroom. You can find it in the File > Plug-In Extras menu. If you select a single PSD file, the original file will... Read more »

The presets I created in PhotoFrame 4.5 disappeared after I updated to version 4.6

The software was designed to transfer all the user presets. Some customers have reported the user presets are not appearing after updating to the current software. Here are the instructions to manually move your presets from... Read more »

How do I get the free update to PhotoFrame 4.6 (PhotoFrame 4.5 Professional Edition owners only)?

PhotoFrame 4.6 Professional edition is now available. This is a free update for all owners of PhotoFrame 4.5 Professional Edition. To download the updated version, please visit our product downloads page here. NOTE: If you own... Read more »

I receive a message that PhotoFrame is running outside of Photoshop (Mac only)

Please do not cancel this window and allow the plug-in to launch. You will not need to select the onOne icon in the dock. This window will remain open in the background while using the plug-in.... Read more »

Error "Com. ononesoftware. photoframe.professional.filter is not currently available"

The following are reasons why this error occurs. An image is not open in Photoshop The file type (image type) is not supported by this product PhotoFrame is being launched when an adjustment layer is selected... Read more »

I am receiving an out of memory error

Below is a list of suggestions to help circumvent the memory errors 1.    Adjust PS Memory allocation to 75% 2.    Turn histories down to 4 3.    Close other applications, restart Photoshop 4.    Go straight to plug... Read more »

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