Top Issues for PhotoTools 2.6
PhotoTools 2.6 crashes when the effects are applied (Mac OS X 10.7 and higher)
The following instructions only apply to the following products when running in Mac OSX 10.7 and higher. Perfect Photo Suite 5.5.4 PhotoTools 2.6.4 Professional Edition Please follow these steps. 1. Please open Photoshop and go to... Read more »
How can I see all the effects included in PhotoTools 2.6?
You can download the .pdf file which shows before/after examples of all the effects in PhotoTools 2.6. Please click here to download the .pdf.
The PhotoTools effects are not applying to the image in Aperture
If you are launching PhotoTools 2.6 Professional Edition out of Apple Aperture and the image is appearing back in the Aperture library unchanged, change the file type that is being exported from Aperture to a PSD.... Read more »
I receive the message "Color scheme has been changed to Windows 7 basic"
This behavior is expected. In order for PhotoTools to draw the window correctly in Windows 7, it must change the theme to basic. This is because Windows 7 renders OpenGL differently than previous versions of Windows.... Read more »
The presets I created in PhotoTools 2.5 disappeared after I updated to version 2.6
The software was designed to transfer all the user presets. Some customers have reported the user presets are not appearing after updating to the current software. Here are the instructions to manually move your presets from... Read more »
How do I get the free update to PhotoTools 2.6 (PhotoTools 2.5 Professional Edition owners only)?
PhotoTools 2.6 Professional edition is now available. This is a free update for all owners of PhotoTools 2.5 Professional Edition. To download the updated version, please visit our product downloads page here. NOTE: If you own... Read more »
PhotoTools is crashing Apple Aperture when the product is launched
NOTE: This is for PhotoTools 2.0 ONLY, it will NOT work for version 2.5 To fix this issue, the following file will need to be downloaded. Please click here to download the file and follow the steps below.... Read more »
A tiling pattern shows up in the preview
This can be a result of an out-dated video driver. You will want to double check your video card manufacturer in the Device Manager and then go directly to their site to download and install the... Read more »
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