Top Issues for Perfect Photo Suite 7
Aperture Error Message - Unable to Communicate with Perfect Photo Suite 7.1
If you are receiving this error, you can resolve it easily by launching the stand alone version one time before opening the software via Aperture. This is due to Apple's new sand boxing restrictions within Mac... Read more »
The Perfect Photo Suite 7.1 update now shows my activated software as a "Trial" - Windows only
This is a bug with the latest update, but it has no impact on the actual use of the software and the software will remain registered and activated on the computer. You can check to make... Read more »
Which effects are not included in Perfect Photo Suite 7.x Standard Edition?
Perfect Effects 4.x included with Perfect Photo Suite 7 Standard Edition does not include the following photographic effects. No Antique category No Edge Control category Half the content in the Borders category Half the content in... Read more »
Perfect Photo Suite 7.x upgrade information
If you own any prior edition of the Perfect Photo Suite (3, 4, 5, 5.5, or 6.x), you can purchase the upgrade to the current version (for any edition) of Perfect Photo Suite 7.x. The available... Read more »
I am experiencing issues with Perfect Photo Suite 6.x or 7.x freezing or crashing (Windows only)
If you are experiencing freezing or crashing trying to open Perfect Photo Suite 6.x or 7.x, please make sure to check your video card specifications. Please also make sure to download the latest update for this... Read more »
Accessing Perfect Photo Suite 7.x Premium Edition in your workflow
Perfect Photo Suite 7.x works where you do—in Photoshop, Lightroom, Aperture, or on its own as a standalone application. The video below applies to Perfect Photo Suite 7.x Premium Edition and the individual products included in... Read more »
GPS Metadata is not preserved when using onOne plug-ins in the Lightroom Plug-In Extras menu
When using onOne plug-ins through the Plug-In Extras menu in Photoshop Lightroom, the GPS metadata from Raw camera files is not maintained. If you are experiencing this issue, the following options will maintain the GPS metadata.... Read more »
How do I install Perfect Photo Suite 7?
The user guide for the Perfect Photo Suite 7 can be found here. You can download and print the PDF version or view the web version of the user guide. You can also get up to... Read more »
The plug-ins are not showing in Lightroom (Mac only)
If the plug-ins are not showing after running the installer, they can be installed into LightRoom manually using the instructions below. Please launch Lightroom and go to File > Plug-in Manager Click "Add" at the bottom... Read more »
What is new in Perfect Photo Suite 7?
Discover the new and improved modules, powerful new tools, enhanced ways to streamline your workflow and improved performance that now make it faster and easier to realize your photographic vision. New Product! Perfect B&W – Develop... Read more »
U.S. Support Hours
Monday - Friday:
8AM-4PM Pacific Time
Products
