All Articles Tagged with "error messages"

I receive error "Operation could not be completed. (com.apple.installer.pagecontroller error -1.)" - Mac only

The software requires Mac OS X 10.6.8 or later to install. If you are running anything prior to the Mac OS X 10.6.8 maintenance release, the product will not install.

I am receiving error "The activation Library could not be located -200" (Windows only)

For Perfect Photo Suite Suite 7.x users who have just installed  and chosen to keep previous plugins like PhotoFrame, please follow these steps: Go to C:\Program Files\onOne Software\PhotoFrame 4.6 Professional Edition (Or PhotoTools, if you are... Read more »

An error occurred during the process- 2147024773

If you are receiving the below error during installation, it is most likely because the Windows System language is set to something other than US/English. An error occurred during the process- 2147024773 Feature: Perfect Effect 3... Read more »

I am receiving a Critical Communication Error from Lightroom or Aperture after upgrading to Perfect Photo Suite 6.x

If you previously had Perfect Photo Suite 5 (Plug-in Suite 5) installed and have just installed Perfect Photo Suite 6.x, there is a chance you may see a Communication Error when trying to access the Perfect... Read more »

I receive error "not enough Ram" when attempting to use Perfect Resize 7 (Mac only)

This error will error when running Adobe Photoshop CS3 or CS4 in Rosetta Mode.   Here is how to change from Rosetta. Please close Adobe Photoshop Open a new Finder Window and go to the following location... Read more »

I am receiving a message with the onOne Library and a Red X - Windows only

Here is the error window you will see: Please close all of your applications currently open (Photoshop, etc). To remove this error message, please remove the following two files which are parts to the onOne Library:... Read more »

I am receiving an "Unknown error -65" (Windows only)

Please make sure you are running the current update of your product in order for this to work. You will want to make sure Nalpeiron services are running. Go to Start \Control Panel\Admin Tools\Services\Nalpeiron Licensing Make... Read more »

I receive error "There was a problem communicating with the activation background process. Please reinstall the product. (-151)" (Mac only)

In most cases restarting the computer will fix this issue. If that fails to get rid of the error please do the following: Delete the ProTec6 folder in this location: HD>Library>Startupitems>ProTec6 (Only delete the ProTec6 folder... Read more »

I am receiving "Unknown error -115"

If you are receiving the following error:  "Unknown error -115"  please follow the steps below to resolve the issue. Please close all of your applications (Adobe Photoshop, Adobe Photoshop Elements, etc.) Go to C:/Program Files/onOne Software/License... Read more »

I receive a message that Mask Pro is running outside of Photoshop (Mac only)

Please do not cancel this window and allow the plug-in to launch. You will not need to select the onOne icon in the dock. This window will remain open in the background while using the plug-in.... Read more »

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