All Articles Tagged with "installation"

The plug-ins are not showing in Lightroom (Mac only)

If the plug-ins are not showing after running the installer, they can be installed into LightRoom manually using the instructions below. Please launch Lightroom and go to File > Plug-in Manager Click "Add" at the bottom... Read more »

An error occurred during the process- 2147024773

If you are receiving the below error during installation, it is most likely because the Windows System language is set to something other than US/English. An error occurred during the process- 2147024773 Feature: Perfect Effect 3... Read more »

How to uninstall the onOne Software products

Here are the instructions for uninstalling onOne Software products. Note: The files used to uninstall the onOne Software products will also remove any presets you have created. Macintosh: Please close all applications (Adobe Photoshop, Adobe Lightroom,... Read more »

How to access onOne Software through Photoshop Elements

Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from... Read more »

The onOne Software products are not showing in Adobe Photoshop CS5 (Windows only)

It is important to make sure to install the products into either the 32-bit CS5(X86) version or the CS5-64 bit versions of Adobe Photoshop CS5.  This option is available in the 4th window of the installation... Read more »

I receive error message "Unknown error -108" (Windows only)

Before running onOne Software installers or if you are receiving any activation errors please turn off your UAC (user account control), virus protection, and Windows Firewall .  These can be turned back on after  installing the... Read more »

How many computers can I install the software on?

The license allows for the software to be installed on two computers (either Mac or Windows). If you need to install on more than two computers, please contact our sales department for pricing.

How do I install my product?

Note: It is recommended that Microsoft Windows users turn off the Anti-Virus software during installation. Once this has been done, please follow the steps below. Step 1: Please make sure to have all applications closed (for... Read more »

I receive an error "The license is incorrect or invalid (-22)"

The first thing to check is to make sure you do not enter in the dashes, also, do not copy/paste the number into the field.  This will cause errors. If the above steps do not work... Read more »

The plug-ins are missing after installing into Adobe Photoshop CS4

The first thing to check is to make sure Photoshop was closed during installation of the plug-in. If not, simply restart Photoshop. Once Photoshop is open, please go to Window > Extenstions > onOne . This... Read more »

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