All Articles Tagged with "Windows 7"
The product is not installing (Windows only)
Before running onOne Software installers, please turn off your UAC (user account control), virus protection, and Windows Firewall . These can be turned back on after installing the product. These programs can block installation of onOne... Read more »
How to uninstall the onOne Software products
Here are the instructions for uninstalling onOne Software products. Note: The files used to uninstall the onOne Software products will also remove any presets you have created. Macintosh: Please close all applications (Adobe Photoshop, Adobe Lightroom,... Read more »
I am receiving error (0xc0000142) when trying to open Perfect Layers 1 (Windows only)
If you are a windows user who has been unable to launch Perfect Layers as a standalone application and receiving a error (0xc0000142) please download and run our latest updated installers. These include fixes for this... Read more »
The onOne Software products are not showing in Adobe Photoshop CS5 (Windows only)
It is important to make sure to install the products into either the 32-bit CS5(X86) version or the CS5-64 bit versions of Adobe Photoshop CS5. This option is available in the 4th window of the installation... Read more »
I receive error message "Unknown error -108" (Windows only)
Before running onOne Software installers or if you are receiving any activation errors please turn off your UAC (user account control), virus protection, and Windows Firewall . These can be turned back on after installing the... Read more »
I receive the message "Color scheme has been changed to Windows 7 basic"
This behavior is expected. In order for PhotoTools to draw the window correctly in Windows 7, it must change the theme to basic. This is because Windows 7 renders OpenGL differently than previous versions of Windows.... Read more »
The plug-ins are missing and only the video tutorials are showing after installing (Windows only)
Please make sure the latest version of Microsoft.net Framework 4 installed along with Visual Studio 2008. Please click here to download and install Microsoft.net Framework 4 (Note: The Microsoft .Net Framework 4 may also need repaired.... Read more »
The image is not being shown when the product is launched - Windows only
PLEASE READ THROUGH THIS ENTIRE ARTICLE BEFORE UPDATING In most cases updating video card drivers will fix this issue. This will not be the case for all video cards. These products require the video card supports OpenGL 2.0 or greater with... Read more »
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