All Articles Tagged with "windows xp"

Is Windows XP supported with Perfect Photo Suite 7?

The Windows XP operating system will not be supported when using Perfect Photo Suite 7. For the complete list of system requirements, please click here.

Will the current products run on Windows XP 32 bit?

For Windows XP 32 bit users the minimum system requirements are for 4 GB of RAM. This operating system (Windows XP 32 bit) can only access 2 GB of RAM at a time. This may not... Read more »

The product is not installing (Windows only)

Before running onOne Software installers, please turn off your UAC (user account control), virus protection, and Windows Firewall .  These can be turned back on after  installing the product.  These programs can block installation of onOne... Read more »

How to uninstall the onOne Software products

Here are the instructions for uninstalling onOne Software products. Note: The files used to uninstall the onOne Software products will also remove any presets you have created. Macintosh: Please close all applications (Adobe Photoshop, Adobe Lightroom,... Read more »

I am receiving a message with the onOne Library and a Red X - Windows only

Here is the error window you will see: Please close all of your applications currently open (Photoshop, etc). To remove this error message, please remove the following two files which are parts to the onOne Library:... Read more »

I am receiving a program error when launching Make It Better or PhotoTune 3 - Windows only

This error can occur on Windows XP, Vista, and 7. Please make sure the latest version of Microsoft.net framework 4 installed along with Visual Studio 2008 C ++. Please click here to download and install Microsoft.net... Read more »

The plug-ins are missing and only the video tutorials are showing after installing (Windows only)

Please make sure the latest version of Microsoft.net Framework 4 installed along with Visual Studio 2008. Please click here to download and install Microsoft.net Framework 4 (Note: The Microsoft .Net Framework 4 may also need repaired.... Read more »

The image is not being shown when the product is launched - Windows only

PLEASE READ THROUGH THIS ENTIRE ARTICLE BEFORE UPDATING In most cases updating video card drivers will fix this issue. This will not be the case for all video cards. These products require the video card supports OpenGL 2.0 or greater with... Read more »

I am receiving error 16109

The first step is to make sure your computer processor (specifically, older Pentium IV processors) has support for SSE3. For more information, please click here. If the processor does support SSE3, the next step is to... Read more »

How to check your video card for OpenGL 2.0 support - Windows only

Please download the OpenGL Doctor application by clicking here. Once you run this application, it will show which version of OpenGL is supported. Please see the example image below (OpenGL support is shown in the red... Read more »

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