For Windows XP 32 bit users the minimum system requirements are for 4 GB of RAM. This operating system (Windows XP 32 bit) can only access 2 GB of RAM at a time. This may not provide an optimal experience… More »
Before running onOne Software installers, please turn off your UAC (user account control), virus protection, and Windows Firewall . These can be turned back on after installing the product. These programs can block installation of onOne Software. Windows Vista: Go… More »
Here are the instructions for uninstalling onOne Software products. Note: The files used to uninstall the onOne Software products will also remove any presets you have created. Macintosh: Please close all applications (Adobe Photoshop, Adobe Lightroom, Apple Aperture, etc) Please… More »
Here is the error window you will see: Please close all of your applications currently open (Photoshop, etc). To remove this error message, please remove the following two files which are parts to the onOne Library: onOne Library.dll onOne Library.acel.8bx… More »
This error can occur on Windows XP, Vista, and 7. Please make sure the latest version of Microsoft.net framework 4 installed along with Visual Studio 2008 C ++. Please click here to download and install Microsoft.net Framework 4 (Note: The… More »
Please make sure the latest version of Microsoft.net Framework 4 installed along with Visual Studio 2008. Please click here to download and install Microsoft.net Framework 4 (Note: The Microsoft .Net Framework 4 may also need repaired. Please use the instructions… More »
PLEASE READ THROUGH THIS ENTIRE ARTICLE BEFORE UPDATING In most cases updating video card drivers will fix this issue. This will not be the case for all video cards. These products require the video card supports OpenGL 2.0 or greater with a recommend 256mb of… More »
The first step is to make sure your computer processor (specifically, older Pentium IV processors) has support for SSE3. For more information, please click here. If the processor does support SSE3, the next step is to make sure you have… More »
Please download the OpenGL Doctor application by clicking here. Once you run this application, it will show which version of OpenGL is supported. Please see the example image below (OpenGL support is shown in the red box). If the video… More »
You can download and run the utility below to determine if your Pentium IV processor does support SSE3. Please go to: http://www.cpuid.org Download the CPU-Z utility and it will show what is supported by your processor. When you launch CPU-Z,… More »